You have 14 days to withdraw from a purchase, counted from the day you received the goods. You do not have to give a reason.
Find your order
Still have the order confirmation? There is a direct link in it. Otherwise fill in the details below.
What we cannot take back
Sealed goods which are not suitable for return for reasons of health protection or hygiene, once the seal has been broken — a jar or an inner packet whose own lid has been opened. The shipping carton is not the seal: you are welcome to open the parcel and examine the goods, exactly as you would in a shop.
Only part of the order?
This function withdraws from the whole order. If you only want to send one item back, email us at info@buzzin-bees.com with the order number and which items — that works just as well.
Is something broken or wrong?
Then it is not withdrawal but a complaint, which is a different matter: tell us within 15 days and we arrange a free return and a full refund, shipping included. See the Returns Policy.
Model withdrawal form
You do not need to use the form — the function above is enough. It is here because the law says it must be available.
MODEL WITHDRAWAL FORM (complete and return this form only if you wish to withdraw from the contract) To: Buzzin’ Bees / PMA Nordic AB, Svinningeuddsvägen 6E, 184 92 Åkersberga, Sverige, info@buzzin-bees.com I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods: ____________________________________________ Ordered on: ______________ Received on: ______________ Name of consumer(s): ____________________________ Address of consumer(s): _________________________ Signature of consumer(s) (only if this form is notified on paper): ____________________________________________ Date: ______________
The right of withdrawal comes from the Swedish Distance Contracts Act (lag 2005:59). This is the withdrawal function required by 2 kap. 10 a § of that Act.